stayliftedgirl

faqs

Shipping/Delivery Information

Most items are processed within 72 hours of receiving your order.  Please add 5 days to processing time for personalized orders. Items that take longer to ship are clearly marked with the expected shipping date.  In estimating delivery, please allow 3-5 business days in addition to the processing time. Standard delivery is Priority Mail which is 2-4 business days depending on your city. Orders received by December 14th are guaranteed for Christmas delivery using standard shipping. For overnight express shipping, please contact us.

Depending on the products you order, multiple-item orders may arrive in separate packages (with no additional shipping charge).  Consequently, it is possible for items to arrive on different days.

Shipping Rates:

$0-$10.00 $4.25
$10.01-$15.99 $5.25
$16.00 - $24.99 $7.00
$25.00-$49.99 $8.40
$50.00-$74.99 $8.95
$75.00-$99.99 $10.40
$100.00-$149.99 $13.40
$150.00-$199.99 $16.95
$200.00-$249.99 $19.95
$250.00-$299.99 $24.40
$300.00 and over $27.00

Shipping rates vary for gift baskets and grams.

 

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Check Order Status

To check the status of your order, please contact us: orders@stayliftedgirl.com

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Purchase Additional Quantity

If you would like to purchase quantities above what is listed on the product page, please contact us for special bulk rates and shipping: orders@stayliftedgirl.com

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Personalization

Many of our social papers can be personalized with your name, verse, photo and/or logo. To ensure that your order is processed correctly, please make sure to proofread your entries and that you have added the correct quantity to your shopping basket. The shopping quantity automatically defaults to "1" but you will need to enter your actual quantity after selecting the quantity and pricing in the drop down box. Also, please allow an additional 3-5 days for processing.

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Out of Stock Items

If you place an order for an item that is out-of-stock, we will contact you immediately with the expected shipping time frame. In the event that payment for the item has already been made, you have the option of having your payment returned until the item is back in stock and has been shipped, or you can request a credit towards another item. Our goal is customer satisfaction so we try to keep our website updated with product availability.  However, there may be a rare occasion that a product has sold out and is not marked.

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Wholesale Information

Add a little spice to your store's paper collection with Stay Lifted Girl. For information on distributing our products, click here.

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Return Policy

In the event that your purchase is damaged during shipping, notify us of the damage within 3 days of receipt of your order and save all packing materials.  We will provide instructions on returning the item and arrange for a replacement.

  1. Notify us via e-mail or phone within 3 days of receipt of item.

  2. In order to help us serve you better, please provide a reason for return.

  3. We will provide you with a Return Authorization number and instructions on how to return your item.

  4. Item must be returned in the original condition and the original packaging along with your Return Authorization number within 10 days of receipt.

We're sorry, but unauthorized returns and return requests for items that do not meet the 3-day notification requirement will NOT be accepted.  Gift Certificates, Seasonal Products and Discounted Merchandise (coupons, specials, promotions, etc.) are NOT returnable.

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Privacy Policy

We value your privacy as much as you do.  We do not sell, trade, or share (except as needed to complete your order) customer information with any third party. Click Here to review our complete privacy policy.

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Contact Information

Stay Lifted LLC       

P.O. Box 4179

Culver City, CA 90231

213.488.3508

Comments/Questions:  E-mail US

 

 

 

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